Privacy Policy

1. Information We Collect

When you use Jamala Health, we may collect the following types of information:

• Account information: Name, email address, phone number, and date of birth when you create an account.
• Health information: Information you provide during your wellness intake, including health history and goals, which is used to connect you with appropriate care.
• Payment information: Billing details processed securely through our payment provider (Stripe). We do not store your full credit card number.
• Usage data: How you interact with our platform, including pages visited, features used, and community engagement.

2. How We Use Your Information

• To provide and improve our health and wellness services.
• To connect you with licensed healthcare providers for GLP-1 prescriptions.
• To facilitate community features such as threads, dinners, and accountability groups.
• To process payments and manage your subscription.
• To send you important updates about your care and our services.

3. How We Protect Your Information

We take the security of your personal and health information seriously. We use industry-standard encryption, secure data storage, and access controls to protect your data. Health information is handled in accordance with applicable privacy regulations.

4. Information Sharing

We do not sell your personal information. We may share information with:

• Healthcare providers: Licensed providers who prescribe and manage your medication.
• Service providers: Trusted partners who help us operate our platform (payment processing, email delivery, analytics).
• Legal requirements: When required by law or to protect the safety of our community.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account and associated data.
• Opt out of marketing communications at any time.

6. Cookies & Analytics

We use essential cookies to keep you signed in and analytics tools to understand how our platform is used. You can manage cookie preferences through your browser settings.

7. Contact Us

If you have questions about this privacy policy or your personal data, please reach out to us at hello@jamala.health.